Residential, Nursing and Dementia Care
Visitors to Woodleigh Christian Care Home always comment on its warm and happy atmosphere and how the staff are as much friends of our residents as their professional carers. It’s a sentiment we appreciate as it sums up what we are all about – caring for people through developing strong and lasting relationships.
Our community at Woodleigh embraces people from all backgrounds. Our experienced and dedicated staff work hard to provide you and your family with a welcoming and supportive environment, where you feel recognised as an individual, with your own personality and wishes, and our care is always delivered with that in mind.
Coronavirus update 7th January 2021
This is our twelfth update for relatives of everyone here at Baily House and Woodleigh Christian Care Home to keep you up to date on recent developments regarding the Corona virus pandemic.
1. Just before Christmas Mat Hancock announced a variate strain of the virus that was more transmissible. We are therefore even more aware of the dangers.
2. Nottinghamshire entered tier 4 on 31st December, and the national lockdown on the 6th January.
3. There is good news on vaccination regulatory approval.
4. Additional testing is being made available to care homes.
5. Several staff have also received the first dose of the vaccine.
As a result:
1. Visiting in the “pods/bubbles” will continue if the homes are not in isolation.
2. We are introducing Lateral Flow Testing (LFT) in addition to the PCR tests for staff and visitors as the test become available.
We need to carefully balance the need for family visiting and contact with the current risks of transmission of the virus to other residents, staff and their families. Therefore, we are proposing that:
Remote/ Facetime/ Skype calls will continue as currently. With the introduction of the national lockdown, we would ask all families to consider using these methods in preference to visiting the homes where possible whilst the national lockdown continues.
Visiting inside the home will be restricted to:
• Visits from professionals who cannot undertake important tasks remotely: for example, this may include safeguarding, statutory advocacy in certain circumstances and flu vaccination.
• Exceptional visits from family or significant others – for example to support end of life care, or where a person’s wellbeing is so adversely impacted it presents a significant risk.” We will be introducing LTF testing as these become available. If the test is positive, indicating that you have COVID the government guidelines require that you obtain a PCR test and isolate until you know the outcome, then follow government guidance. Such a result will mean you are unable to visit the home. It is therefore vital that families who wish to visit at this difficult time minimize or reduce other contacts that might lead to infection.
Visiting in the “pod/bubbles”
• We have created an indoor visiting facility at both homes and have commenced visits within these rooms. Please contact the home to arrange a visit. But please continue to communicate with your loved ones via telephone, video calling or even by writing a letter. The guidance about wearing PPE, (masks, aprons etc) is unchanged and we have attached that guidance to this letter.
• The guidance is that there should be one nominated, and consistent visitor.
We have now been told that residents will start to be vaccinated in January.
• Prior to administering the vaccine, we will need to gain either the resident’s permission, if they have capacity, to make that decision or their authorized deputy. The homes will be in contact with the nominated family members if necessary.
• the vaccine is likely to be administered in two does, which may be 8/12 weeks apart. The guidance on this timing is still developing.
• If a resident has had COVID or tested positive but with no symptoms they need to wait a period before they can start the vaccination programme. This may mean some residents will not be vaccinated until March. In this area guidance is still to be clarified.
• If you have any concerns about the vaccines, we encourage you to discuss this with the home managers. Our aim, and hope, is to vaccinate 100%.
• At this stage we do not know how vaccinations will change visiting arrangements; question still to be answered are how soon visiting inside the home will resume and what level of PPE or testing will be recommended for visitors and staff – as soon as we know we will let you know.
There have been media stories about rapid testing becoming available for visitors: the Lateral Flow Test (LFT). We have assessed these for effectiveness, reliability, and practicality. The tests are only 40 to 60% accurate. In our view insufficiently accurate to extend the scope of safe internal visiting. There are also practical restrictions. Therefore, for the time being we are continuing the current visiting arrangements. As the vaccination programme is completed both in the home and in the wider community more normal visiting may return. We will keep you informed.
We appreciate that this may be frustrating and disappointing for us all, however the health and safety of our vulnerable residents and our staff must be paramount at all times. We will continue to review our policies in relation to visits and coronavirus as the advice and guidance changes.
We would also like to take this opportunity to thank each and everyone of you, for your continued support and well wishes throughout these most difficult of times.
If you have any concerns or queries please do not hesitate to contact the home, or the Home Manager.
"Your staff are a credit to your company. They are always smiling in what I can only describe as a high pressure job. A special thank you must go to the manager for being fantastic. Many thanks."
Finding a care home that is just right for you can be difficult. At Woodleigh Christian Care Home we offer Residential, Nursing, Dementia, Respite and Day care, so whatever your needs we are sure we will be able to take good care of you. Many of our staff have been with us for many years and they understand the importance of you feeling comfortable with your new surroundings and the care you are receiving. We are committed to making you feel one of the family and delivering the care you want and deserve.
"My mother had not had the care expected at a previous placement. We looked around various other homes. However arriving at Woodleigh brought myself and my daughter to tears. Such a welcoming place. My mother has certainly changed and looks her best in years."
"The staff are very friendly and always have a kind word for Mum, and when she has down days give her support. She is mixing well with other residents and knows she is in the best place possible for her, and it puts our minds at rest that she is settling in well."
RESPONSE TO THE 2019 CQC INSPECTION
On the 4th November CQC released its latest comprehensive report following their most recent inspection. We were delighted, although not surprised, to be rated “Good” in all areas.
Sarah Milnes, the home manager said “We were not surprised at the feedback from the inspectors. The staff have worked so hard to make Woodleigh a safe, thriving and happy place. So, it was wonderful to hear that the inspectors had seen this as well.”
The report included many comments from residents and relatives such as:
“People and relatives spoke positively about staff skills and experience”
“People and relatives spoke positively about the staff team. One person said, “They are marvellous. Nothing is too much trouble for them.”
There are many events such as the weekly community choir and "Friends on Friday" event - both supported by volunteers.
The home`s own chaplain is always available – leading the singing at the community choir, leading services and most importantly supporting the whole family through difficult times.
John Walton, the owner of the WoodleighCare group said: “This recognition is absolutely thrilling. Woodleigh has been at the heart of the Mansfield community for over 30 years – so to receive this recognition is very important and, as the report lists so many outstanding points, is amazing. We are so proud of the whole team as each one of them plays a vital and important role, and of our volunteers who have bundles of energy to.”
The full report is available in the foyer, on our website and on CQC`s web site.
Thank you to everyone involved in this inspection.
Sarah Milnes RGN - Home Manager
John Walton - Director
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