We have a strong family ethos and no matter what someone’s role within the home is we encourage them to embrace that way of working. This means treating everyone, residents, families, friends and colleagues, with care and respect.
It is very important to us that all our staff recognise the individuality of every resident as a fundamental part of their approach to delivering care or working in the home.
Delivering good care is all about creating great relationships, and together we work hard to create a warm, friendly and welcoming environment where lives are enriched through receiving the best care possible.
John grew up in Manchester and has personal experience of being part of a small family living with and caring for a relation (his grandmother, who lived to be 101) and equally of the emotions experienced when a family can no longer provide 24/7 care at home.
When he became the owner of Woodleigh Christian Care Home in 2003 he committed himself to the safe and compassionate care of their residents. John works in the business every day, making sure that all Woodleigh Care’s residents are enjoying life to the best of their ability.
Co-owner of the business is John’s wife Gail, who is a GP in Ilkeston and they have three children. Outside of work, John’s spare time centres on involvement with the family’s sports commitments and with Trinity Methodist Church Long Eaton –and in particular it’s Youth Work.
Group Operations Manager
Rachel has over seven years experience working in care for older adults, and has specialised in care for people living with dementia. She is passionate about her role at WoodleighCare and has been with the company since 2014 when Baily House opened, training many of the staff. She believes in providing care that recognises everyone as an individual, treating their needs and wishes with dignity and respect.
Rachel is always looking for new ways to deliver great care and strongly advocates regular staff training and professional development. She herself has gained her NVQ Level 5 registered managers award and is eager to ensure that all other staff at across the WoodleighCare group have the opportunity to progress in their careers, to the benefit of all the home’s residents.
I feel that here at Baily House we put emphasis on each resident as an individual, promoting their choices and enabling them to maintain links with the wider community. I envisage a wide activities programme and all staff working together to encourage people to continue their long term hobbies and take up new ones.
I believe the only way to achieve the very best care, is to have a well-trained and dedicated staff team, all of whom possess all the core values and beliefs that myself and the company feel are essential to be a part of the Woodleigh care group. This is achievable through robust recruitment processes and providing up to date, relevant training programmes. I look forward to the future of Baily House and working together to provide the most homely and best care experience for your loved ones.
I love working at Baily House because it is so homely, inviting and has a relaxed atmosphere that is created by all of the supportive staff and the residents themselves. They make me feel wanted and are always smiling and chatty. The job satisfaction of my role is that our residents live in a clean, safe and well maintained environment. I like to be able to offer support to residents as well as anyone that works in or visits the home. I really enjoy working with and learning from all of the teams at the home as they have very high standards and this motivates me in my job. For me Baily House is a care home that is an exception from the norm.
My role is to ensure all our residents have their nutritional needs and requirements met on a daily basis, and to ensure they are all provided with a varied, appetising and balanced diet
I gain immense joy seeing the faces of our residents and often their family members when food is served to them; it is often a highlight of their day. As catering manager, along with my very supportive team, we strive to provide fresh homemade meals and treats everyday and for every occasion, always taking into account our residents preferences and the different seasons.
My role is to help residents to plan a range of activities and events that are stimulating, interesting, but above all fun. On a daily basis I get to interact with residents from both Baily House and Woodleigh Christian Care Home, as I am responsible for booking all the events and entertainers for both the homes.
I sit down and have a cup of tea and a chat, which is a great way to find out about them, their lives, families and what their interests are. I encourage everyone to take as active a role in events as much as they are willing and able to, as this really helps maintain the strong community spirit that exists in
both homes. I love to keep our residents connected with the people and activities that take place around us. I have the best job in the world, as I get to make everyone smile, have a purpose and hopefully make their lives enjoyable and fulfilling.
As receptionist I like to ensure everyone who comes into Baily House receives a warm and friendly welcome. I am proud of the relationships I have built up with the relatives of our residents and always try to be sensitive to their needs. I combine my job with various admin duties including answering queries from residents, relatives and healthcare professionals. Whether this is done in person or on the telephone it is important to make sure all their concerns are passed on to the relevant staff members. I have the pleasure of having daily contact with our residents, and working closely with staff members to ensure their needs are met to a high standard in a safe and comfortable environment.
Being Chaplain for both Woodleigh Christian Care Home and Baily House means I play a part in ensuring the lives of our residents are both fulfilling and purposeful, which gives me a huge amount of enjoyment and satisfaction.
As Chaplain I have an opportunity not only to share in a person’s faith or spiritual needs, but to support them with their emotional, physical and practical needs and support their families too.
My role gives a voice to those who may not otherwise be heard, ensuring equality, dignity, purpose and respect are promoted for everyone in a just and equal manner and without exception.
IT and Training
I started working at Woodleigh as a care assistant, and have held various roles in the homes leading up to my current role as Systems Manager. I like anything technical and always have a few projects on the go – probably too many! In my spare time I play for Mansfield Cricket Club, am a marshal for the British Superbikes and love nothing more than being with my Family.